Transforming Backyards, One Pool at a Time
At The Pool Guyz, we pride ourselves on being a Veteran-owned and operated company, proudly supporting our troops and made in the USA. With over 25 years of experience as an authorized Viking Pools dealer, we have recently become an authorized Grand Dealer of Latham Pools, giving us exclusivity in the market. Our team is dedicated to providing top-notch service and products to our clients in Virginia and Florida.
Our Story
As a locally owned and operated business, we understand the importance of building relationships with our customers and providing them with the best possible experience. Our team is passionate about creating backyard oases that bring families and friends together. With our extensive knowledge and expertise in the pool industry, we can guide you through the entire process, from design to installation, ensuring that your pool is tailored to your specific needs and preferences.
Our Services
We offer a wide range of services, including:
- Fiberglass pool sales and installation
- Pool maintenance and repair
- Eco-friendly pool solutions
- Pool financing options
- Pool warranties and features
- Custom pool design and construction
Our team is committed to providing exceptional customer service, and our extensive product line ensures that we have the perfect pool for you. Whether you're looking for a classic rectangle pool or a custom freeform design, we've got you covered.
Why Choose Us
At The Pool Guyz, we're more than just a pool company - we're a family. We take pride in our work, and we're dedicated to building long-lasting relationships with our customers. Our commitment to quality, durability, and customer satisfaction sets us apart from the rest. With our extensive knowledge and expertise, you can trust that you're in good hands.
Exemplary Customer Service
The Pool Guyz received a 5-star review from Jeffrey Scallon, who praised their exceptional customer service, integrity, and willingness to go above and beyond to ensure customer satisfaction.
Communication Issues and Poor Customer Service
However, other reviewers had vastly different experiences. Jessica Carter rated them 1 star due to poor communication, failure to confirm appointments, and unreturned calls. Thomas S. also gave 1 star, citing communication issues, no-shows, and a pool leak that went unfixed. Tom T. rated them 1 star, stating that he had to take the company to court to fix an issue with his spa, which floated out of the ground due to their installation. Krysten O. rated them 1 star, citing a horrible concrete job, unfulfilled promises, and poor communication.
Limited Pool Options and Design Constraints
Sera Elizabeth M. gave a 3-star review, stating that The Pool Guyz were nice but couldn't grasp her custom pool design needs, offering only pre-standardized plastic pools in limited shapes.
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