At Roger's Repair Service, we pride ourselves on being a professional, state-licensed contractor specializing in swimming pool, inground spa, and water feature repair and remodeling. With over 45 years of experience, we have helped countless customers in the Las Vegas Valley enjoy their backyard oasis.
Our Services
We offer a wide range of services to meet your pool repair needs. Whether you're dealing with a leaky pipe, faulty pump, or other issues, we're here to help. Our state-of-the-art equipment and experienced technicians ensure that your pool is up and running smoothly in no time.
Pool Repair Services
Our team of experts can handle everything from simple repairs to full-scale renovations. We've got the expertise to tackle even the most complex issues, from pool pumps and filters to heaters and control systems. We're dedicated to providing you with personalized service and honest, upfront pricing.
Pool Inspection Services
Before you buy or sell a home with a pool, it's crucial to have a professional inspection done. Our expert technicians will thoroughly examine your pool and provide you with a comprehensive report outlining any necessary repairs or upgrades. This can help you avoid costly surprises down the road.
Real Estate Professionals Services
We also offer specialized services for real estate professionals. Whether you're an agent or broker, we can provide you with detailed pool inspection reports to share with your clients. This can help them make informed decisions when purchasing or selling a property with a pool.
Why Choose Us?
At Roger's Repair Service, we're committed to providing exceptional customer service, honesty, and competitive pricing. Our team of experienced technicians is dedicated to delivering prompt, efficient, and professional service every time. We're BBB Accredited and a winner of multiple Angie's List Super Service Awards.
What Our Customers Say
See what our satisfied customers have to say about our services:
- "I hired Roger's Repair Service to replaster, retile, install new equipment, and rewire everything. They did an excellent job, communicated well during the process, and I'm very happy with the results." - Dave K.
- "This is the best company I have ever dealt with. We had a hole in the niche of the light in the pool. Very polite, friendly, and efficient. Would recommend them to everyone." - Sandy C.
Get in Touch
Ready to schedule a pool repair or inspection? Call us today at (702) 367-1150 or fill out our contact form on our website. We look forward to serving you!
Prompt Scheduling and Quality Work
Roger's Pool Service has received numerous reviews praising their prompt scheduling and quality work. Multiple reviewers have mentioned that their technicians arrived on time, completed the work efficiently, and charged a fair price. The company has also received recognition for their attention to detail, with one reviewer noting that their technician cleaned the work site and painted new installations to match existing parts.
Poor Customer Service and Business Practices
On the other hand, several reviewers have expressed frustration with Roger's Pool Service's customer service and business practices. One reviewer was charged $100 for an estimate, which they deemed unfair. Another reviewer experienced poor communication and no empathy when their appointment was cancelled due to a technician's illness. Multiple reviewers have also reported difficulty getting a response from the company, including one reviewer who never received a callback after leaving a message.
Mixed Reviews from Regular Customers
The company has received mixed reviews from regular customers, with some reporting positive experiences and others expressing disappointment. One reviewer praised the company for their prompt work and fair prices, while another reviewer reported a negative experience with a technician who failed to follow up on a leak.
Lack of Integrity and Unprofessional Behavior
Several reviewers have accused Roger's Pool Service of lacking integrity and displaying unprofessional behavior. One reviewer reported being pressured to buy a new pool heater from the technician, who also damaged the original heater. Another reviewer was charged for a "service" that consisted of replacing a simple burned-out fuse.
Unreliable and Inconsistent Service
Some reviewers have reported inconsistent and unreliable service from Roger's Pool Service. One reviewer tried to schedule an appointment multiple times but never received a response. Another reviewer had their appointment cancelled due to a technician's illness, and the company did not offer to reschedule.
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