Business Details
24 Years
experience
Custom Swimming Pools & Spas in Lititz, PA
Integrity Pools was founded by Craig Horning to deliver exceptional quality, service, and value in custom swimming pools, spas, and recreational environments. With over two decades of experience, we specialize in designing and constructing bespoke pools, hot tubs, and outdoor living spaces tailored to our clients' unique needs. Our streamlined construction process ensures projects are completed efficiently without compromising quality, allowing clients to enjoy their new spaces faster. We utilize state-of-the-art equipment and energy-efficient designs to minimize maintenance while maximizing enjoyment. Owner Craig Horning personally oversees each project, ensuring personalized attention and adherence to the highest standards. Recognized for our industry leadership, we hold an A+ rating with the BBB and are active members of the Pool and Hot Tub Alliance (PHTA) and the Northeast Spa & Pool Association (NESPA).Our 3,000-square-foot showroom in Lititz, PA, showcases the latest in pool finishes, hot tubs, and outdoor design options. We pride ourselves on a no-pressure sales philosophy and a referral-driven business model, with over 70% of our work coming from satisfied customers. Our commitment to transparency, reliability, and client satisfaction has established us as the leading pool builder in Lancaster County. We stand behind our work with comprehensive service support, including remote monitoring for pools and spas, ensuring long-term enjoyment for every client.
Services
Custom Gunite Pools
Hot Tubs
Swimming Pool Maintenance
Pool Renovations
Pool Safety Covers
Details
- Year established: 2002
Highlights and features
- We offer a no-pressure sales philosophy focused on your needs.
- Our efficient construction process ensures fast project completion.
- We use state-of-the-art, energy-efficient pool and spa technology.
- Owner Craig Horning personally oversees every project for quality assurance.
- We hold an A+ BBB rating and industry leadership positions.
Associations and certifications
- BBB
- PHTA
- NESPA
What people say
Exceeded expectations
Wonderful customer service
Transformed our backyard
Top quality workmanship
Professional team
Services
Custom Gunite Pools
We design and construct durable, fully customizable gunite pools tailored to your backyard's unique layout and aesthetic. Our energy-efficient designs minimize maintenance while maximizing enjoyment. Clients receive personalized guidance through material, feature, and layout selections to create a one-of-a-kind aquatic retreat.
Hot Tubs
We offer Arctic Spa models featuring advanced hydrotherapy systems and energy-efficient technology. Our showroom allows customers to 'test before buy' with in-store demonstrations. Expert installation and maintenance services ensure long-term performance and safety compliance for residential and commercial applications.
Pool Maintenance
Our comprehensive maintenance programs include weekly cleaning, chemical balancing, and equipment inspections. We provide seasonal opening/closing services and remote monitoring via Screen Logic systems to prevent issues before they arise. Clients receive priority scheduling for emergency repairs.
Pool Renovations
We modernize aging pools with new finishes, coping, lighting, and water features. Our team specializes in structural repairs, leak detection, and system upgrades to extend pool lifespan. We coordinate full backyard transformations integrating patios, kitchens, and landscaping.
Pool Safety Covers
We install Merlin, GLI, and Aquamatic automatic safety covers that enhance pool security and energy efficiency. These covers reduce debris accumulation, prevent accidents, and maintain water temperature. Our technicians ensure proper fit and operation for both residential and commercial pools.
People
Craig Horning
Owner/President
With over 20 years in the pool industry, Craig founded Integrity Pools in 2002. He personally oversees projects, ensuring quality craftsmanship and client satisfaction. His expertise in concrete construction and recreational design has made the company a regional leader.
Kate Horning
Owner
Kate co-leads Integrity Pools with Craig, managing operations and client relations. Her background in business administration ensures smooth project execution and financial transparency. She plays a key role in maintaining the company's customer-centric culture.
Barb Shopf
Director of Sales
Barb has served as Director of Sales since 2005, guiding clients through design choices and budget planning. Her 19-year industry experience and consultative approach have earned her recognition as a top pool sales professional in Pennsylvania.
Dennis Cole
Inventory Controller
Dennis manages inventory systems since 2007, ensuring timely material availability for projects. His logistics expertise streamlines construction timelines, reducing delays while maintaining strict quality control for all pool components and finishes.
Nate Horning
Project Foreman
Nate supervises construction crews as Project Foreman since 2014. With hands-on experience in concrete work and pool mechanics, he ensures adherence to engineering standards and safety protocols across all residential and commercial installations.
Questions
What types of pools do you specialize in?
We specialize in custom gunite pools, commercial pools, and pool renovations. Our expertise includes integrating outdoor kitchens, pergolas, and complete backyard environments.
Do you offer free consultations?
Yes, we provide complimentary design consultations either by phone (717-393-1600) or through our website form to discuss your vision and budget.
Are financing options available?
While we don't offer direct financing, we can connect you with trusted third-party lenders who provide competitive rates for pool and spa installations.
What areas do you serve?
We primarily serve the Susquehanna Valley and Lancaster County, PA, with select projects in surrounding regions of Pennsylvania.
Do you provide maintenance services?
Yes, we offer comprehensive maintenance programs including weekly service, seasonal openings/closings, and 24/7 emergency repair support for pools and spas.
Are you BBB accredited?
Yes, we maintain an A+ rating with the Better Business Bureau and have received multiple industry awards for business ethics and customer satisfaction.