If you own a pool, you'll love POOLMAX!
At POOLMAX, we are dedicated to providing our customers with a hassle-free experience when it comes to pool construction, maintenance, and service. For over 25 years, we have been building and maintaining pools in central Maryland, earning a reputation as a leading in-ground pool builder in the region. Our team of expert craftsmen, led by principals Marisa Albright and James Tester, is committed to delivering high-quality pools that exceed our customers' expectations.
Our Services
We specialize in designing and building custom in-ground pools that are tailored to each client's unique needs and preferences. Our expertise includes new pool construction, pool renovation, safety covers, pool inspections, pool repairs and service, and pool maintenance. We also offer a range of equipment and accessories to ensure that our customers' pools are properly cared for.
Design Options
Our design options are tailored to meet the specific needs and tastes of each client. From classic to modern, we can help you create a pool that complements your backyard oasis. Our design team is dedicated to working closely with each client to ensure that every detail is carefully considered and executed.
Construction Process
Our construction process is meticulous and thorough, ensuring that every pool we build meets the highest standards of quality and craftsmanship. From excavation to finished product, we take pride in every step of the process. Our experienced team of technicians and craftsmen ensure that every pool is built to last and is exactly what our customers want.
Why Choose POOLMAX?
What sets us apart from other pool builders is our commitment to honesty, transparency, and customer satisfaction. We don't have a large advertising budget or high overhead, which allows us to pass the savings directly to our customers. Our customers know they can count on us to take the time to answer their questions and answer them honestly. If we can't do something, we'll tell you. That's why our customers are customers for life.
Our Service Area
We serve the central Maryland region, including Annapolis, Baltimore, Glen Burnie, Pasadena, Columbia, and surrounding areas. Our team of experienced pool technicians is dedicated to providing top-notch service and maintenance to our customers.
Experience with Poolmax
Poolmax has received both positive and negative reviews from its customers.
Positive Experiences
Many customers have expressed their satisfaction with Poolmax's services, citing their reliability, excellent pricing, and friendly and knowledgeable staff. They have praised the company for being responsive, professional, courteous, and attentive to their needs. Some customers have mentioned that Poolmax goes above and beyond to ensure customer satisfaction, providing guidance and advice throughout the project and even offering additional services such as delivering chemicals and assembling equipment.
Negative Experiences
On the other hand, some customers have had negative experiences with Poolmax, citing poor communication, unresponsiveness, and unprofessional behavior. They have reported difficulties in scheduling appointments, getting responses to their calls and texts, and experiencing a lack of follow-through on commitments. Some customers have expressed frustration with the company's communication style, feeling that they are not valued as customers.
