Flexibility, innovation, results: for a lasting partnership
At Ted's Pool Repair & Leak Detection, Inc., we are dedicated to providing exceptional service and quality workmanship in the swimming pool industry. With over 30 years of experience, our team is passionate about building and repairing pools that exceed our clients' expectations.
Our Philosophy
Our guiding principle is flexibility, innovation, and results. We believe that every customer is unique, and we strive to tailor our services to meet their individual needs. Our commitment to excellence is reflected in every aspect of our work, from the initial consultation to the final product.
Our Services
We offer a wide range of services, including:
Leak Detection: Our expert team will detect and repair any leaks in your pool, ensuring your water stays safe and enjoyable.
Pool Repair: Whether you need repairs for a leak, a malfunctioning pump, or other issues, we are here to help.
New Construction: We build custom swimming pools that exceed our clients' expectations, incorporating the latest technology and materials.
New Construction Pool/Spa: We offer a wide range of pool and spa options, from basic to elaborate designs, to create the perfect retreat for your outdoor living space.
Meet Our Team
As a family-owned and operated business, we pride ourselves on our commitment to integrity, quality, and customer satisfaction. Our team is comprised of experienced professionals, including our owner operator Ted, who has over 30 years of experience in the pool industry. We work closely with our clients to ensure their needs are met, and we strive for excellence in every aspect of our work.
Our Awards
We are proud to have received multiple awards for our outstanding work, including the Best of Cape Coral Award in 2014, 2015, and 2016.
Get in Touch
Contact us today to learn more about our services and how we can help with your pool needs. You can reach us by phone, fax, or email.
Project Showcase
Explore our project portfolio to see for yourself how we have built the success of our clients. From new pool constructions to leak detection and repair, we are proud to showcase our work.
Overall Experience
The reviews provide a mixed assessment of the company's performance, with both positive and negative comments.
Positive Aspects
Several reviewers praised the company's professionalism, quality of work, and responsiveness. Some highlights include:
- Prompt Service: Multiple reviewers mentioned that the company completed work promptly and efficiently.
- Quality Work: Several reviewers praised the quality of the work done, including repairs and resurfacing of pool decks.
- Honesty and Integrity: One reviewer specifically mentioned the company's honesty and lack of attempt to sell unnecessary services.
- Professionalism: Reviewers appreciated the company's professional attitude and behavior during interactions.
Negative Aspects
On the other hand, some reviewers expressed frustration with the company's communication and customer service.
- Poor Communication: Several reviewers mentioned that the company did not answer or return phone calls, leading to delays and frustration.
- Unreliable Service: Some reviewers reported that the company failed to show up for scheduled appointments or did not complete work as promised.
- Poor Customer Service: Reviewers criticize the company's customer service, citing a lack of responsiveness and unhelpful interactions.
