Design, Plan, Build, and Enjoy Your Dream Backyard
About Our Company
Blue Water Pools is a family-run company based in Mountain View, California, with over 35 years of experience in designing, building, and maintaining exceptional backyard experiences. We specialize in crafting custom swimming pools, spas, waterfalls, and complete backyard transformations.
Our Expertise
Our team of skilled professionals work closely with clients to understand their unique needs and preferences. We handle every step of the process, from initial design and permitting to construction, completion, and ongoing maintenance. We offer comprehensive services including:
Swimming Pools
- Exquisite design and meticulous construction
- Luxury amenities like waterfalls, lighting, and heated pools
- Personalized project management and consultation
Decks & Water Features
- Expert craftsmanship using concrete, brick, flagstone, and natural stones
- Diverse feature options including waterfalls, fountains, and rock cascades
- Creation of stunning visual and functional backyard environments
Water Features
- Innovative designs that enhance the ambiance and functionality of your backyard
- Experienced installers and designers who understand the science of water features
- Sustainable and eco-friendly water feature options
Our Vision
Our mission is to create custom backyard oases that seamlessly blend functionality with aesthetic beauty. We believe in exceeding expectations and delivering the ultimate backyard experience for every client.
Our Values
- Personalized Service: We prioritize communication and collaboration, ensuring a positive and stress-free experience.
- Craftsmanship: We dedicate ourselves to meticulous attention to detail and quality craftsmanship.
- Innovation: Our team constantly seeks new and better ways to enhance your backyard.
- Sustainability: We prioritize eco-friendly practices and materials whenever possible.
Join us on the journey to creating your dream backyard. Contact us today to schedule a consultation and discover the Blue Water Pools difference!
Construction and Installation Issues
Some customers have reported issues with the construction and installation of their pools, including problems with pool covers, infinity edges, and tiles. Melvin Vaughn, a 1-star reviewer, stated that the pool cover was not installed properly and the tiles on the infinity edge are falling off, which is a safety issue. The company has refused to fix these problems, and the customer has had to deal with poor customer service.
Customer Service and Communication
Communication issues have also been a problem for some customers. Andy Harrison, a 1-star reviewer, reported poor communication and slow response times. Another reviewer, Melvin Vaughn, mentioned that the company has refused to respond to concerns and fix issues.
Positive Experiences
However, many customers have had positive experiences with Blue Water Pools. John Pohlman, a 5-star reviewer, praised the company's ability to complete a pool and spa remodel on time and on budget. Julie Hughes, another 5-star reviewer, mentioned that the Blue Water team was timely, considerate, and super helpful in their pool remodel. Daniel Francisco, a 5-star reviewer, praised the company's expertise and craftsmanship in their pool overhaul. Ann Bennett, a 5-star reviewer, praised the company's attention to detail and the entire crew's great work. R., another 5-star reviewer, reported a smooth and wonderful experience from start to finish.
