Welcome to Hawaiian Pools, a family-owned business that has been serving the Ohio and Michigan areas for over three decades. Since our inception in 1983, we have established ourselves as a leading swimming pool builder and service company, committed to providing exceptional experiences and long-term satisfaction for our customers.
Our Mission
At Hawaiian Pools, our mission is to continuously increase our knowledge and training to enhance the customer experience. We strive to be the area's go-to pool builder and service company by investing in our employees' continuing education and having Certified Pool Builders and Certified Pool Technicians on staff. Our flexibility and extensive experience speak volumes for what we can do for you.
Our Services
We specialize in designing and constructing custom swimming pools, spas, and water features for both residential and commercial clients. With our extensive portfolio, we can cater to a wide range of design styles and preferences, from classic to modern and everything in between. Our team of experts can guide you through the entire process, from selecting the perfect pool design to installing the finishing touches.
Pool Design and Construction
Our pool design and construction services include:
- Custom Shotcrete (Gunite/concrete) pools with virtually unlimited options
- Fiberglass pools with a range of features and designs
- Custom spas and water features
- Large commercial projects
Pool Studio
Our pool studio offers a unique opportunity for customers to visualize and design their dream pool. With the help of our experienced designers, you can create a customized pool layout, choosing from a variety of features, including tile, marble, and stone add-ons and options.
Services and Maintenance
In addition to designing and constructing pools, we also offer a range of services and maintenance packages to ensure your pool remains safe, clean, and enjoyable year-round. Our services include:
- Professional pool maintenance and cleaning
- Equipment installation and repair
- Pool inspections and testing
- Chemical balancing and sanitizing
Contact Us
To learn more about our services, team, or to schedule a consultation, please feel free to reach out to us at your convenience. We look forward to helping you bring your pool dreams to life.
Customer Experience with Hawaiian Pools
Positive Reviews
The majority of customers have had a positive experience with Hawaiian Pools, praising the company's attention to detail, professionalism, and quality of work. Many customers have appreciated the expert guidance of Brenda, their personal design consultant, and the team's ability to bring their pool design ideas to life. The construction process was smooth, and the final result was a beautiful and functional pool that exceeded their expectations.
Design and Installation
Several customers have praised the design process, highlighting the expertise of Brenda and her ability to understand their needs and preferences. The installation process was reportedly smooth, with site managers like Duane keeping customers informed and ensuring a safe and efficient construction process.
Customer Service
Some customers have appreciated the company's responsiveness to their questions and concerns, praising the team's professionalism and courtesy. The company's maintenance services have also received positive feedback, with customers appreciating the quality of work and prompt response to any issues that arise.
Negative Reviews
However, a few customers have had a poor experience with Hawaiian Pools, citing issues with the company's responsiveness, punctuality, and quality of work. Some customers have reported issues with their pool equipment, including leaks and poor water quality. Others have been disappointed with the company's customer service, citing lack of communication and unprofessional behavior.
Poor Communication and Punctuality
A few customers have reported issues with the company's communication, citing lack of notification about schedule changes or cancellations. Some have also experienced delays or missed appointments, which has led to frustration and disappointment.
