Business Details
17 Years
experience
Expert Pool Renovations & Maintenance Services in Charlotte
Carolina Pool Renovations has been serving the Charlotte metro area since 2009 with a commitment to exceptional craftsmanship and customer service. Our family-run business combines over 50 years of collective industry experience with a hands-on approach to pool renovations, maintenance, and new construction. We maintain certifications through the Association of Pool and Spa Professionals and prioritize ongoing education to deliver cutting-edge solutions.Our A+ ratings on the Better Business Bureau and Angies List, along with four Super Service Awards, reflect our dedication to quality workmanship and client satisfaction. We oversee every project phase in-house, from design to completion, ensuring transparency and accountability throughout the process.
Services
Pool Maintenance
Pool Renovations
New Pool Construction
Deck Overlays
Fire Pit Installation
Custom Tile Work
Water Features
Outdoor Kitchens
Details
- Year established: 2009
Highlights and features
- Family-run business with 50+ years of combined industry experience
- In-house staff handles all phases of projects from design to completion
- Maintain Certified Pool Operators (CPO) and Jack's Magic Stain Specialist certifications
- A+ rated on BBB and Angies List with four Super Service Awards
- Transparent project updates shared via Facebook for every job
Associations and certifications
- Better Business Bureau
- Angies List
What people say
Great Job
Fantastic Service
Beautiful pool
100% Professionalism
Easier to maintain
Services
Pool Maintenance
Our comprehensive pool maintenance services ensure optimal water quality and equipment functionality. We offer weekly chemical checks, filter service, heater replacements, and seasonal pool openings/closings. Our certified technicians use industry-leading products to maintain safe, clean swimming environments while preventing costly repairs through proactive equipment monitoring and automation system optimization.
Pool Renovations
We specialize in complete pool renovations including surface resurfacing, tile replacement, coping installation, and structural repairs. Our team handles projects of all sizes using premium materials like PebbleTec finishes and Travertine coping. We restore aging pools to like-new condition while offering customization options such as tanning ledges, water features, and energy-efficient equipment upgrades to enhance functionality and aesthetics.
New Pool Construction
Our new pool construction services combine innovative design with expert craftsmanship. Using advanced Shotcrete application techniques, we create custom in-ground pools with 28-day curing processes for superior durability. We offer full-service project management from initial design consultations using 3D elevation mapping to final landscaping integration, ensuring seamless execution of complex features like retaining walls and outdoor kitchens.
Custom Tile Work
We provide specialized tile installation services for pool interiors, coping, and surrounding areas. Our team works with premium materials including glass, stone, and ceramic tiles to create durable, visually striking designs. From classic patterns to custom mosaics, we ensure watertight installations that enhance both aesthetics and functionality while maintaining slip-resistant surfaces for safety.
Outdoor Kitchens
Our outdoor kitchen construction integrates seamlessly with pool environments, featuring custom designs with premium materials like natural stone and stainless steel appliances. We handle complete installations including gas lines, electrical connections, and weatherproof cabinetry. These spaces combine functionality with luxury, creating cohesive backyard entertainment areas that complement our pool renovation projects.
People
Scott Ball
Owner/Operator
With 25+ years in the pool industry, Scott oversees all operations at Carolina Pool Renovations. His expertise spans construction, renovation, and surface application, gained through leadership roles in Florida and Charlotte. He brings technical knowledge and hands-on management to ensure quality execution.
Ginger Ball
Office Manager
Ginger manages scheduling, billing, and customer service with 20 years of pool industry experience. Her organizational skills ensure smooth project coordination and client communication, maintaining operational efficiency while upholding the company's service standards.
Austin Ball
Operations Manager
Austin leads daily operations with CPO certification and construction management expertise. He supervises field work, equipment installations, and technical training, ensuring adherence to safety protocols and industry best practices while maintaining the company's quality benchmarks.
Questions
What pool services do you specialize in?
We offer full-service pool solutions including renovations, maintenance, new construction, deck overlays, outdoor kitchens, and custom features like fire pits and waterfalls.
How long has your company been in business?
Carolina Pool Renovations has served the Charlotte area since 2009, with our team members collectively holding over 50 years of industry experience.
What makes your pool renovation process unique?
We oversee all project phases in-house using our own staff, maintain industry certifications, and provide transparent Facebook updates showing every stage of our work.
Do you handle both residential and commercial pools?
Yes, we serve both residential and commercial clients with customized solutions for pool maintenance, renovations, and new construction projects of all sizes.
What quality assurance measures do you follow?
We use 28-day cement curing processes, maintain CPO certifications, and apply premium surfaces like PebbleTec while providing Facebook documentation of every project phase.
How do you ensure customer satisfaction?
Through hands-on owner involvement, transparent communication, A+ accredited service, and maintaining four Angies List Super Service Awards for exceptional client experiences.
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