You Dream It, We Build It!

Your Backyard Oasis Awaits

Preference Pools & Spas has been transforming backyards in the Roseburg, Oregon area for over 50 years. We proudly provide comprehensive solutions for all your pool and spa needs, specializing in:

Swimming Pools

Vinyl Liner Pools: Affordable, stylish, and easy to install, our vinyl liner pools offer endless possibilities for your backyard.
Fiberglass Pools: Durable, leak-proof, and boasting a natural finish, our fiberglass pools offer timeless elegance and longevity.
Above Ground Pools: Perfect for smaller spaces, our above-ground pools provide a cost-effective way to enjoy the benefits of pool ownership.

Hot Tubs & Spas

HotSpring Spas: Known for their exceptional quality and innovative features, our HotSpring spas offer a sanctuary of relaxation and rejuvenation.

Expert Services

Installation & Design: Our experienced team will guide you through every step of the process, ensuring your vision comes to life.
Maintenance & Repair: We provide comprehensive care for all your pool and spa equipment, ensuring optimal performance and longevity.
Water Care: Maintaining pristine water quality is our priority, with expert advice and chemical management services.

Committed to Customer Satisfaction

We believe in building lasting relationships with our clients. Our dedicated team is known for:

Personalized attention: We take the time to understand your needs and preferences.
Honest communication: We provide clear and upfront information about costs and timelines.
Responsive service: We prioritize your concerns and address them efficiently.

Join us at Preference Pools & Spas and discover the potential of your backyard!

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Reviews (50)

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Positive: Some customers have reported positive interactions with the staff, finding them to be helpful and knowledgeable about pool care and products.

Negative: Several customers have reported negative experiences with the company, including poor customer service, high prices, and a lack of follow-through on promised work.

Overall Experience

The reviews are mixed, with some customers expressing satisfaction with the company's services, while others have had negative experiences.

Positive Experiences

Some customers have reported positive interactions with the staff, finding them to be helpful and knowledgeable about pool care and products. They have also appreciated the company's willingness to answer questions and provide estimates without overselling.

Negative Experiences

Several customers have reported negative experiences with the company, including being charged high prices for minimal work, receiving excuses and poor customer service, and being misled about the scope of work to be done. Some have also reported difficulties in getting estimates and having phone calls returned.

Common Complaints

Common complaints include poor customer service, high prices, and a lack of follow-through on promised work. Some customers have also reported being misled about the scope of work to be done and being charged for unnecessary services.