Building Your Dream Pool, One Pool at a Time.
McConnell Pool has been Southern Maryland's trusted pool company for over 40 years, specializing in bringing aquatic dreams to life for residential and commercial properties. Founded in 1974, we've built a reputation for exceptional service, meticulous craftsmanship, and unwavering commitment to customer satisfaction.
Our Expertise
Our team of experienced professionals offers a comprehensive range of services to cater to all your pool needs:
Pool Design & Construction
- Custom-designed pools tailored to your unique needs and preferences
- Precise construction using premium materials and meticulous attention to detail
- Comprehensive consultations and expert guidance throughout the process
Pool Maintenance & Repair
- Weekly maintenance plans to keep your pool crystal clear and sparkling
- Comprehensive repairs for all pool equipment, including pumps, filters, and lighting systems
- Emergency repair services available for immediate attention
Pool Products & Accessories
Our family-operated store provides a diverse selection of:
- Pool chemicals and sanitation products
- Accessories like fountains, ladders, slides, and lights
- Safety equipment including steps, ladders, and alarms
- Toys and games to maximize pool fun for the whole family
Customer Focused Approach
At McConnell Pool, customer satisfaction is our top priority. We believe in:
- Open communication and personalized attention
- Transparent and upfront pricing
- Meticulous craftsmanship and attention to detail
- Responsive and reliable service
Join the McConnell Pool Family
Whether you're considering adding a new pool to your property or seeking reliable pool maintenance services, choose McConnell Pool. Contact us today and let us turn your aquatic dreams into reality.
Overall Experience
The reviews highlight a mix of positive and negative experiences with the company. While some customers were extremely satisfied with the service, others were left disappointed and frustrated.
Positive Aspects
Some customers appreciated the company's professionalism, responsiveness, and workmanship. They praised the staff for being friendly, courteous, and helpful throughout the process. A few customers mentioned that the company went above and beyond to ensure their satisfaction.
Negative Aspects
On the other hand, several customers expressed frustration with the company's lack of professionalism, poor communication, and failure to honor warranties. Some experienced delays, and others felt that their concerns were not taken seriously.
Common Issues
Some common issues mentioned in the reviews include:
- Poor Communication: Some customers experienced difficulties in getting quotes, responses to calls, and follow-ups on issues.
- Delays and Inefficiency: Several customers mentioned waiting for weeks or even months to get their issues resolved.
- Lack of Professionalism: A few customers mentioned encountering unprofessional staff, including those who laughed at their concerns or failed to take them seriously.
