LET US TURN YOUR HOME INTO WATERFRONT PROPERTY
Passionate about creating backyard retreats, Gold Medal Pools offers a comprehensive range of services to transform your outdoor space into a personal oasis. With over 50 years of experience in pool design, construction, and maintenance, we're the most professional pool company in the Dallas area.
Our Commitment
Our core values are centered around craftsmanship, customer satisfaction, and personalized attention. We believe in:
- Building relationships: We take the time to understand your vision and lifestyle needs to create a pool that reflects your unique personality.
- Quality craftsmanship: We utilize premium materials and employ experienced craftsmen to ensure exceptional construction and meticulous attention to detail.
- Open communication: We maintain clear and consistent communication throughout the entire process, from design consultations to project completion.
Services & Expertise
We offer a comprehensive selection of services to cater to all your pool needs, including:
Pool Design & Construction
- Custom pool design tailored to your space and requirements
- Engineering and structural consultations
- Complete project management from start to finish
- Specialized features like spas, water features, and lighting
Pool Renovations
- Update your existing pool with stunning new features
- Repair and restoration services for all pool components
- Expert advice on enhancing your pool's functionality and aesthetics
Pool Service & Maintenance
- Regular scheduled cleaning and maintenance plans
- Emergency repair services
- Comprehensive winterization and opening services
Additional Services
- Exclusive pool products and upgrades
- Financing options to fit your budget
- Comprehensive warranty coverage for your peace of mind
More than just a pool company, Gold Medal Pools is your trusted partner in creating a beautiful and functional backyard paradise. Contact us today to schedule a consultation and discover the possibilities!
Quality of Service
The reviews of Gold Medal Pools by satisfied customers highlight the company's exceptional service, attention to detail, and commitment to customer satisfaction. Several reviewers praised the professionalism and expertise of the company's technicians, design team, and project managers. They appreciated the ease of communication, timeliness, and thoroughness of the services provided.
Special Mentions
Several exceptional employees received special mentions, including Jed and Justin, who went above and beyond to resolve a customer's issues, and Kenneth, who exceeded expectations in ensuring a customer's pool looked amazing. Other notable employees include Matt, who provided excellent pool cleaning and chemical balancing services, and Logan Barker, who demonstrated exceptional project management skills.
Constructive Feedback
One customer, Brittany James, had a poor experience with the company, citing persistent algae buildup, poor cleaning practices, and a lack of communication. She eventually parted ways with the company, expressing disappointment and frustration.
Summary
Gold Medal Pools seems to excel in providing high-quality services, with most reviewers praising the company's professionalism, attention to detail, and commitment to customer satisfaction. However, there is one instance of poor customer experience, which the company can learn from and improve upon.
