Customer satisfaction is our primary concern.
Pool Tech has been the trusted partner in aquatic recreation for Maine residents since 1980. Founded by Linda and Colby Rockwell, the business has evolved from a humble family endeavor on Clinton Avenue in Winslow to a thriving aquatic center at 28 Charland Street. Now led by Brian and Jennifer Rockwell, Pool Tech carries on a legacy of exceptional customer service, top-notch products, and expert installations.
Expert Service & Passionate Team
Our team of experienced professionals is dedicated to exceeding your expectations. From seasoned pool and hot tub technicians to passionate customer service representatives, we are committed to providing comprehensive care for every aspect of your aquatic experience. We take pride in offering:
- Personalized recommendations: Our experts will assess your needs and suggest the perfect pool, hot tub, or accessories to match your individual desires and budgets.
- Exceptional installation: Our skilled installers meticulously craft each pool and hot tub installation, ensuring a seamless and enjoyable experience.
- Comprehensive service: From regular maintenance and inspections to repairs and liner replacements, we'll keep your aquatic oasis in pristine condition.
Premium Products & Cutting-Edge Technology
Pool Tech proudly partners with leading manufacturers like Jacuzzi to provide you with the highest quality products and technology available. We offer:
- Luxury hot tubs and spas: Experience ultimate relaxation in stunningly designed Jacuzzi spas, perfectly tailored to your needs.
- A diverse selection of pools: From classic in-ground pools to space-saving above-ground options, we have something for every backyard.
- Expert chemical and liner solutions: Keep your water crystal clear with premium BioGuard chemicals and durable GLI liners.
A Commitment to Customer Satisfaction
At Pool Tech, customer satisfaction is our primary concern. We go above and beyond to ensure your complete satisfaction through:
- Responsive customer service
- Detailed project communication
- Transparent pricing and competitive rates
- Personalized attention to your needs
Visit Pool Tech and Experience the Difference
Come visit our spacious facility in Winslow and discover the aquatic oasis you've been dreaming of. Our friendly experts will be delighted to answer your questions, provide personalized recommendations, and help you create your perfect backyard escape.
Quality of Services and Products
Pooltech's services and products have received mixed reviews from customers. Some customers have praised the company's professionalism, punctuality, and quality of work. They have also noted the high-quality products they have received, including the Compasspool technology. For example, Christian Buss and Roland Kraft both gave the company 5 stars and praised the professional offer they received, the competent advice, and the high-quality products.
Customer Service
However, some customers have had negative experiences with the company's customer service. For example, Angela reported that there was no competent employee on site on a Saturday and that the employee on site asked her to come back on Monday. Raffy, on the other hand, felt that the company's boss did not make an effort to respond to customers personally, which he felt was lacking.
Building a Swimming Pool
Some customers have reported that building a swimming pool with Pooltech has been a smooth experience. For example, Sonja Meyer and her family reported that they were very satisfied with the process, despite some difficulties with changes in employees during the construction phase. Gert, another customer, reported that they had a positive experience with Pooltech, despite some minor issues with communication.
In Summary
POOLTECH has received both positive and negative reviews from customers. While some customers have praised the company's professionalism, quality of products, and customer service, others have reported difficulties with communication and customer service.
