Your Satisfaction is Our Top Priority!

Driven by a passion for aquatic leisure, AQUA Pools & Spas has been crafting dream swimming pools, spas, and hot tubs for Maryland and Delaware residents since 1974. Led by a team of experienced professionals, we specialize in designing, building, and renovating both residential and commercial aquatic escapes.

Custom Pool & Spa Design & Construction

From conceptualizing your vision to meticulous execution, our designers and craftsmen work hand-in-hand to bring your aquatic dreams to life. We specialize in:

Custom pool and spa designs that seamlessly integrate with your property and lifestyle
Construction of high-quality pools using durable materials and meticulous craftsmanship
Innovative features such as vanishing edges, tanning ledges, and underwater lighting
Renovations and upgrades for existing pools and spas

Expert Service & Support

Beyond building extraordinary aquatic environments, we prioritize exceptional customer service. Our dedicated team offers:

Comprehensive pool and spa maintenance services
Responsive repair and maintenance for all your aquatic equipment
Professional advice on pool chemistry, water care, and safety
Responsive customer support and personalized attention throughout your project

Passionate about Quality & Customer Satisfaction

At AQUA, we take immense pride in our work and are committed to providing our clients with:

Premium-quality products and materials
Meticulous craftsmanship and attention to detail
Clear communication and transparent pricing
Unwavering commitment to your satisfaction throughout the process

Working with AQUA Pools & Spas, you're partnering with a team of experienced professionals who will guide you through every step of the way, transforming your vision into reality.

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Reviews (56)

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Positive: Customers rave about the exceptional service, knowledgeable team, and excellent selection of products.

Negative: There are concerns about the service department's responsiveness and communication, particularly in regards to resolving issues and providing timely updates.

Quality of Service and Team

The reviews highlight the exceptional service provided by Aqua Pool's team, particularly Nate, Tori, Cory, Danny, Ally, and Zack. Customers praise their knowledge, expertise, and willingness to help with any issues or concerns. They communicate effectively and are prompt in their responses, which has led to a sense of trust and satisfaction among customers.

Product Selection and Recommendations

Aqua Pool's selection of products, including hot tubs, pools, and spas, has been praised by customers. They offer a wide range of options, including brands like HotSprings, Traeger, and Yeti. The staff is knowledgeable about the products and can provide recommendations to ensure customers find the right fit for their needs.

Installation and Maintenance

The reviews showcase the professionalism and efficiency of Aqua Pool's installation and maintenance services. Customers praise the team's ability to quickly resolve issues, such as leaks and board problems, and provide excellent customer service throughout the process.

Customer Feedback and Complaints

However, there are some complaints about the service department and sales process. One customer had a poor experience with Jennifer, who was unable to provide a timely solution to their hot tub issue. Another customer, Mustafa, reported a lack of communication and follow-up from Zak, who was supposed to provide a proposal and design mockups for their pool project.