Business Details
50 Years
experience
Your New England Spa & Sauna Experts Since 1976
At Great Bay Spa & Sauna, we guarantee the highest quality products and the best customer service possible. Founded in 1976, our company has built a reputation as the hot tub, swim spa, and sauna experts in Portsmouth, NH, South Portland, ME, and all of New England. Our team combines decades of industry experience with a passion for wellness and outdoor living, offering personalized solutions tailored to each customer's needs. We partner with top brands like Sundance Spas and Hydropool to deliver innovative, durable products designed for year-round enjoyment. From initial consultation to delivery and ongoing maintenance, we prioritize transparency, integrity, and long-term customer satisfaction.Our comprehensive service offerings include installation, winterization, and repair, ensuring your investment remains in optimal condition. With two spacious showrooms featuring hands-on displays, we provide an immersive shopping experience that helps customers visualize their ideal backyard oasis. Our commitment to community and customer-centric values has sustained us for nearly 50 years, making us the trusted choice for New England's climate and lifestyle.
Services
Hot Tubs
Swim Spas
Saunas
Outdoor Furniture
Water Care Products
Installation Services
Maintenance Plans
Details
- Year established: 1976
Highlights and features
- Established in 1976 with deep regional expertise in New England climate challenges
- Factory-trained technicians for Sundance Spas and Hydropool swim spas
- 10,000 sq ft state-of-the-art showrooms in Portsmouth and South Portland
- Comprehensive financing options with approved credit
- Full-service delivery and installation team with specialized equipment
What people say
Professional team
Quality products
Excellent service
Knowledgeable staff
Reliable maintenance
Services
Hot Tubs
Our premium hot tubs combine hydrotherapy benefits with social relaxation spaces. Available in multiple sizes from 4-8 person capacities, featuring patented Fluidix jets for targeted muscle therapy. Energy-efficient models maintain optimal temperatures while reducing operating costs. We offer customization options including LED lighting, aromatherapy systems, and smart controls for personalized wellness experiences.
Swim Spas
Hydropool and Sundance swim spas provide year-round aquatic exercise with adjustable current systems. These compact units combine swimming pools and hot tubs in one energy-efficient package. Self-cleaning technology maintains water quality while advanced hydrotherapy seats offer post-workout recovery benefits. Available with saltwater compatibility and smart monitoring systems.
Sauna Installation
Custom saunas deliver detoxification and relaxation benefits through traditional and infrared heating systems. We offer both indoor and outdoor models with customizable cabinetry, heating elements, and control systems. Our installations include Tylo-certified components for reliable performance in New England climates.
Outdoor Furniture
Premium outdoor furniture collections from Jensen, Lane Venture, and Seaside Casual create cohesive backyard spaces. Weather-resistant materials withstand New England seasons while maintaining aesthetic appeal. Options include dining sets, lounge furniture, fire pits, and decorative accents for complete outdoor living solutions.
Maintenance Services
Professional maintenance plans ensure optimal performance of hot tubs and swim spas. Services include water chemistry balancing, filter replacements, equipment inspections, and winterization procedures. Our technicians use manufacturer-approved parts and follow strict sanitation protocols for safe, long-lasting operation.
People
Jamie Burson
Owner
Jamie Burson started at Great Bay in 2003 as a warehouse worker and rose through the ranks to become owner in 2019. His hands-on experience across all departments ensures customer-focused operations while maintaining the company's founding values of integrity and expertise.
Questions
What products does Great Bay Spa & Sauna offer?
We offer hot tubs, swim spas, saunas, outdoor furniture, and water care products from top brands like Sundance Spas and Hydropool.
Do you provide financing options?
Yes, we offer financing with approved credit including monthly payment plans starting at $89/month for select models.
What service areas do you cover?
We serve Portsmouth, NH, South Portland, ME, and surrounding New England communities with delivery and installation services.
How do I maintain my hot tub during winter?
Our winterization service ensures proper drainage and freeze protection. We recommend keeping your hot tub powered on during cold weather.
What warranties are available?
We offer manufacturer warranties plus extended protection plans for all hot tubs, swim spas, and saunas we sell.
