Business Details
50+ Years
experience
Your Trusted Partner for Custom Pool Design & Construction Solutions
Since 1968, Custom Pools has been a family-owned leader in designing and constructing high-quality residential and commercial swimming pools across New England. With three generations of expertise and over 5,000 pools built, our CPO-certified team prioritizes structural integrity, innovative technology, and personalized design. We specialize in gunite pools, hot tubs, renovations, and automated systems, ensuring safety and efficiency through ongoing staff training.Our commitment to customer satisfaction is reflected in our turnkey service approach, from initial consultation to maintenance, and our dedication to transforming backyards into lasting family retreats.
Services
Residential Pools
Commercial Pools
Pool Renovations
Hot Tub Sales
Pool Maintenance
Details
- Year established: 1968
Highlights and features
- We offer over 55 years of specialized pool construction expertise.
- Our team includes CPO-certified professionals with ongoing training.
- We implement advanced automation and filtration technologies.
- We provide year-round service with a dedicated maintenance team.
- We are a family-owned business with three generations of experience.
Associations and certifications
- National Swimming Pool Foundation
- Master Pools Guild
What people say
Perfect vacation spot
Triple living space
Kids stay home
Professional team
Energy-efficient systems
Services
Residential Pools
Custom Pools designs and constructs residential gunite pools tailored to individual landscapes and budgets. Our process includes 3D design visualization, structural steel reinforcement, and automated filtration systems. Clients benefit from energy-efficient technology, lifetime durability, and personalized features like vanishing edges or custom shapes.
Commercial Pools
We build commercial pools for municipalities, hotels, and institutions, including rooftop and indoor designs. Collaborating with architects ensures compliance with safety standards and budget requirements. Services include stainless steel gutters, advanced chemical control systems, and 45 years of expertise in large-scale aquatic facilities.
Pool Renovations
Our renovation services modernize existing pools with features like gunite resurfacing, vinyl-to-gunite conversions, and equipment upgrades. We address structural issues, improve energy efficiency, and enhance aesthetics while maintaining the original pool's integrity through expert craftsmanship.
Hot Tub Sales
Custom Pools offers Jacuzzi hot tubs in multiple collections (J-200, J-300, J-400) with seating capacities from 2 to 9 people. Each model features patented hydromassage jets, energy-efficient designs, and customizable options like LED lighting and therapeutic lounges to suit residential needs.
Pool Maintenance
We provide year-round maintenance programs including chemical balancing, equipment checks, seasonal openings/closings, and acid washing. Our CPO-certified technicians ensure optimal pool performance, using well-stocked service vehicles to resolve issues efficiently while extending equipment lifespan.
People
Brian Short
President
Third-generation pool industry leader with 45+ years of experience overseeing installations from Bar Harbor to Nantucket. Advocates for advanced automation and CPO-certified training programs.
Darrel Short
Vice President
Manages commercial projects and construction teams, ensuring adherence to quality standards across municipal, collegiate, and recreational pool builds.
Jennifer Craft
Retail Manager
Coordinates residential sales operations and showroom services, guiding clients through hot tub selections and custom pool consultations.
Questions
What areas do you serve?
We serve New Hampshire, Maine, Massachusetts, and Vermont for residential and commercial pool projects.
Do you offer pool maintenance services?
Yes, we provide year-round maintenance including chemical balancing, equipment checks, and seasonal openings/closings.
What hot tub brands do you carry?
We are authorized dealers of Jacuzzi hot tubs, offering multiple collections and sizes.
Can you renovate existing pools?
Yes, we specialize in upgrades like vinyl-to-gunite conversions, surface resurfacing, and equipment modernization.
Are financing options available?
Yes, we offer financing for pool and hot tub purchases to qualified customers.
What certifications does your team hold?
Our staff maintains CPO (Certified Pool/Spa Operator) certifications through the National Swimming Pool Foundation.
