Business Details
50+ Years
experience
Your Trusted Pool & Spa Experts in Detroit, MI
PoolTown has been Michigans premier swimming pool and spa dealer since 1960, dedicated to providing high-quality products and services at competitive prices. With six convenient locations across Southeast Michigan, we specialize in selling and servicing Doughboy above-ground pools, DreamMaker Spas, and Cal Spas, along with a comprehensive range of pool and spa accessories. Our team of experienced professionals is committed to delivering exceptional customer service, ensuring every client receives personalized solutions tailored to their backyard oasis needs. We pride ourselves on offering Americas #1 brands, including Hayward, Pentair, and Intex, while maintaining a family-friendly atmosphere that has made us a trusted name in the industry for over six decades.Our services extend beyond product sales to include expert maintenance, repairs, and consultations, helping customers keep their pools and spas in optimal condition year-round. Customer satisfaction remains our top priority, as evidenced by our numerous positive reviews highlighting our knowledgeable staff, reliable service, and problem-solving expertise. Whether you're looking to install a new pool, upgrade your spa, or find the right chemicals for maintenance, PoolTown combines decades of experience with a passion for outdoor living to transform your backyard into a tropical paradise.
Services
Pool Sales
Spa Sales
Pool Maintenance
Spa Repair
Pool Chemicals
Pool Accessories
Pool Heaters
Pool Filters
Spa Accessories
Pool Pumps
Details
- Year established: 1960
Highlights and features
- We have over 60 years of experience in the pool and spa industry.
- Our team provides expert service on all major pool and spa brands.
- We offer a wide selection of products at guaranteed best prices.
- Our staff delivers personalized solutions and exceptional customer support.
- We maintain a proven track record of customer satisfaction in Southeast Michigan.
What people say
Knowledgeable staff
Fantastic customer service
Affordable prices
Correct chemicals
Above and beyond
Services
Pool Sales
PoolTown offers a wide selection of above-ground and in-ground pools from top brands like Doughboy, known for their durability and adaptability. Our experts help customers choose the perfect pool to fit their backyard space and budget. With over six decades of experience, we ensure every installation meets industry standards for safety and longevity.
Spa Sales
We provide premium spas from DreamMaker and Cal Spas, designed for energy efficiency and comfort. Our team assists in selecting the ideal spa model based on size, features, and backyard layout. Backed by industry-leading patents, our spas offer innovative designs and durable construction for long-term enjoyment.
Pool Maintenance
Our maintenance services include chemical balancing, filter cleaning, and equipment inspections to keep pools in optimal condition. We supply essential chemicals like chlorine and algaecide at competitive prices. Regular maintenance ensures water clarity and extends the lifespan of pool components.
Spa Repair
PoolTown offers comprehensive spa repairs for all makes and models, excluding Hot Springs due to parts availability. Services include leak detection, component replacement, and bench testing. Our licensed technicians ensure spa systems operate efficiently and safely year-round.
Pool Chemicals
We stock a full range of pool chemicals, including sanitizers, clarifiers, and shock treatments, to maintain water quality. Our experts guide customers in selecting the right products for their pool type and usage. Proper chemical balance prevents algae growth and ensures swimmer safety.
People
Scott Garden
General Manager
Scott oversees PoolTowns operations, ensuring quality service and customer satisfaction. With extensive industry experience, he manages team coordination and business growth while maintaining a focus on customer-centric solutions.
Ryan Clements
Controller
Ryan manages financial operations at PoolTown, bringing expertise in accounting and business strategy. He ensures fiscal responsibility while supporting the companys commitment to affordable pricing and transparent financial practices.
Chris Allred
Operations Manager
Chris coordinates PoolTowns logistics and supply chain, ensuring efficient product availability. His leadership in operations supports the companys goal of providing timely service and maintaining inventory of top brands.
Carlos Ortiz
Warehouse Manager
Carlos supervises warehouse operations, managing inventory of pool and spa products. His team ensures accurate order fulfillment and timely delivery of equipment and accessories to customers.
Mike Ford
Warehouse Manager
Mike assists in warehouse management, focusing on inventory organization and order processing. His role ensures customers receive the correct products promptly, supporting PoolTowns commitment to service excellence.
Questions
What services does PoolTown offer?
PoolTown provides pool and spa sales, maintenance, repairs, and a full range of chemicals and accessories. We also offer expert consultations for backyard transformations.
Do you service all pool and spa brands?
We service most major brands, including Doughboy, Cal Spas, and DreamMaker Spas, but cannot service Hot Springs spas due to parts availability.
Are your technicians licensed and insured?
Yes, all our service professionals are licensed and insured to ensure safe and reliable installations, repairs, and maintenance.
Do you offer pool chemical testing?
Yes, we provide water testing and chemical balancing services to maintain optimal pool water quality and safety.
What areas do you serve?
We serve Southeast Michigan with six retail locations and delivery options for pool and spa products.
Can you help with pool heater installations?
Yes, we install gas, solar, and heat pump pool heaters from leading brands like Hayward and Pentair to extend your swimming season.